Dun & Bradstreet, a global provider of business decisioning data and analytics, has announced the appointment of James Harrison as Head of Insurance for its UK operation.
With the ongoing COVID-19 pandemic accelerating the need for digital transformation across the insurance industry, Harrison joins Dun & Bradstreet at a vital time for the industry.
As the pandemic crisis intensifies the pressure on insurers to move away from restrictive legacy systems, there’s a growing understanding that a more customer-centric, innovative approach is needed to meet rising customer expectations and increasing regulatory requirements, explains the firm.
In his new role, Harrison will have a focus on helping clients use data and analytics to navigate the current environment, identify opportunities for growth, and to achieve their competitive edge.
Previously, Harrison served as Manager of Digital Insurance at Deloitte, as well as Financial Services Strategy and Consulting Manager at Accenture. While at Accenture, he also held the role of UK InsurTech Lead, and earlier in his career, spent time with Miller Insurance Services as an Upstream Energy broker.
Commenting on the industry’s continued transformation, and his new role as Head of Insurance for UK business, Harrison said: “The insurance industry is evolving at an unprecedented pace and data and analytics will play a key role in powering the next paradigm of change. COVID-19 has challenged the traditional approach of doing business and the insurance industry is on the cusp of a major transformation that will be fuelled by business intelligence solutions.
“I’m excited to be joining Dun & Bradstreet at such a pivotal time for the industry. Enhanced data capability has never been more important, there is significant opportunity for Insurers to future proof their operating models by embracing digital experiences and investing in data technologies.”
Dun & Bradstreet is also part of the Pandemic Re Group committee of business leaders and academics, which were brought together to help mitigate the unprecedented impact of COVID-19 and help prepare for future pandemic events. The committee also provides data on the UK business landscape to support entities on their journey to better understanding the impact of the current crisis on both customer engagement and distribution.
