ERGO Germany, a division of reinsurance giant Munich Re, has completed the implementation of the FRISS solution, an AI-powered fraud and risk solution for the property & casualty (P&C) insurance sector.
The implementation enables ERGO Germany with the ability to leverage AI to optimise its portfolio and fasten its claims management process in order to provide its customers with an improved service.
FRISS has previously completed successful projects with ERGO in Austria, Greece, and Lithuania, and the firm supported ERGO Germany’s process of digital transformation.
ERGO Germany processes roughly 90,000 screenings a month, and as such the use of real-time risk assessment is expected to enable a smooth experience for the customer, which was reportedly a key factor in the project.
The FRISS solution has been implemented by ERGO Germany in the personal motor, property and liability lines of business.
General Manager of FRISS DACH, Nicola Virzi, said: “It is fantastic to see that our long-term partnership with ERGO added a new chapter to our cooperation. Their vision of supporting the honest customer in the best possible way with state-of-the-art digital initiatives is a perfect match with FRISS.
“We are delighted to contribute to their digital transformation program and speed up the claims management process with our AI powered risk assessment solution for their claims departments.”
