Reinsurance News
claims
WTW strengthens global health insurance consulting and technology offering
1st May 2026
WTW, a global advisory and consulting firm specialising in risk, benefits and human capital solutions, has announced via its Insurance Consulting and Technology division that it is expanding its health insurance consulting and technology capabilities across international markets. The company said the development is intended to address increased demand for specialist ... Read the full article
AXA XL Re appoints Tara Smith-Eckert as Head of Claims, NA, Reinsurance
16th April 2026
AXA XL Reinsurance has announced the appointment of Tara Smith-Eckert as Head of Claims, North America, Reinsurance, effective 1st May 2026. In her new role, Smith-Eckert will be responsible for leading claims operations across North America and Bermuda, with a continued focus on delivering efficient, high-quality claims services. With nearly two decades ... Read the full article
Insurance claims decline further in 2025 as losses grow more complex, Verisk reports
15th April 2026
A report from Verisk, a data analytics and technology provider to the insurance industry, based on data from its ClaimSearch platform, shows that insurance claims continued to fall in 2025, although the risks underpinning those claims became more concentrated and harder to manage, contributing to more severe and prolonged losses. Claims ... Read the full article
Atrium partners with Sofix to launch AI-powered BrokerBrief for claims operations
10th April 2026
Atrium, a specialist insurer operating within the Lloyd’s market, has partnered with insurtech provider Sofix to introduce BrokerBrief, an AI-driven solution designed to enhance claims handling. The deployment brings automated claim analysis and summarisation into Atrium’s processes across all classes of business. Developed by Sofix and integrated into Atrium’s existing claims management ... Read the full article
AI editing tools linked to rising insurance fraud, Verisk reports
18th March 2026
Artificial intelligence-powered editing tools are becoming a routine part of digital life, and data analytics and technology provider Verisk reports that their growing use is now influencing behaviour within insurance claims. In its latest Verisk State of Insurance Fraud study, the company states that 36% of consumers would consider altering a ... Read the full article
Coalition report finds sharp rise in ransomware demands as most businesses refuse to pay
6th March 2026
Coalition, a cyber insurance and security company, has published the findings of its 2026 Cyber Claims Report, showing that initial ransomware demands in 2025 increased significantly, rising 47% year-on-year. Despite the sharp rise in demands from threat actors, Coalition’s data indicates that a record 86% of affected businesses refused to pay ... Read the full article
Insurance AI deployments jump 87% as GenAI and agentic systems expand, says Evident
6th March 2026
The global insurance sector has seen an 87% year-on-year increase in artificial intelligence deployments, according to research by Evident, a London-based provider of AI intelligence and analytics for the insurance industry. Using its Evident AI Use Case Tracker for Insurance, which it describes as a comprehensive database of AI initiatives in ... Read the full article
AIA Australia adopts SCOR’s VClaims technology to automate insurance claims
25th February 2026
AIA Australia has become the fifth major life insurer in the Australia and New Zealand region to implement VClaims, a digital rules engine developed by SCOR Digital Solutions and local technology provider Adviser Connect. The rollout, completed in 2025, marks another key milestone in the evolution of SCOR Digital Solutions’ claims ... Read the full article
Venbrook appoints Awais Farooq as Chief Claims Officer
6th February 2026
Venbrook Group, LLC, an independent insurance distribution and services firm in the US, has announced the appointment of Awais Farooq as Chief Claims Officer. In his new role, Farooq will oversee Venbrook's global claims operations, focusing on driving strategy, enhancing services, and delivering stronger outcomes for clients. He brings nearly two decades ... Read the full article
Gallagher Bassett EME&A targets technology investment and geographic expansion in 2026
19th January 2026
As a provider of claims management and risk services within the Arthur J. Gallagher group, Gallagher Bassett supports insurers and corporates across multiple industries and regions, and is entering 2026 with a clear focus on expansion, integration and investment. Senior leaders from the business’s Europe, Middle East and Asia (EME&A) operations ... Read the full article
QBE bolsters European Claims team with new leadership
15th January 2026
International business insurer QBE has announced the appointment of Chris Reidy as Head of Core Claims and James Villiers as Head of Complex Claims for European Operations. Reidy, who is succeeding Scott Jacobs, has been with QBE for close to two decades, most recently serving as Complex Property, Casualty, Motor and ... Read the full article
Pro Global launches SRA-registered law firm Pro Legal
25th November 2025
Pro Global, an advisor for the specialist insurance sector, has announced the launch of Pro Legal Solutions Ltd (Pro Legal), its Solicitors Regulation Authority (SRA) registered law firm designed to streamline complex claims litigation. Pro Legal has been developed to handle all stages of complex exposure-based employer/public liability, disease, illness, and ... Read the full article
Aon launches AI-enabled platform Claims Copilot
11th November 2025
Insurance and reinsurance broking firm Aon has launched Claims Copilot, an artificial intelligence-enabled single, integrated platform to enhance client outcomes, bringing together expert advocacy and advanced technology. Aon Claims Copilot reflects the broker’s commitment to delivering excellent claims services to clients, as the new platform supports every stage of the claim’s ... Read the full article
Sollers Consulting report reveals major gaps in AI preparedness across the insurance industry
20th October 2025
A new report from Sollers Consulting, a business and IT consultancy specialising in digital transformation for insurers and financial institutions, reveals that artificial intelligence (AI) has firmly established itself in the insurance industry, particularly in claims processing. However, the study also finds significant variation between companies in their ability to implement ... Read the full article
CLARA Analytics unveils new offering service that transforms data into AI-ready assets
16th October 2025
CLARA Analytics, a provider of artificial intelligence (AI) technology for insurance claims optimisation, has launched CLARA Data Engineering as a Service (DEaaS), a new offering that transforms fragmented, siloed data into clean, AI-ready intelligence. By providing a solid data foundation, CLARA is paving the way for its next major platform advancement, ... Read the full article
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