Reinsurance News
Genpact
Genpact’s new AI-powered suite to help automate repetitive tasks for insurers
29th September 2025
Genpact, an agentic and advanced technology solutions company, has announced the launch of the Genpact Insurance Policy Suite for commercial and specialty business insurance, a new solution created to reinvent insurance buying. Part of Genpact's Service-as-Agentic-Solutions™ portfolio, it offers autonomous, AI-powered workflows to help insurers remove repetitive administrative tasks, shorten cycle ... Read the full article
Untapped potential of AI in the insurance sector: Genpact
11th June 2025
Despite 69% of insurance companies having adopted AI, only 36% of US customers report improved digital experiences, highlighting the industry’s ongoing challenge to effectively scale AI to enhance customer experience and drive growth, according to a report by Genpact, in collaboration with Amazon Web Services (AWS). The research is based on ... Read the full article
Genpact & Amazon (AWS) advance Revol One Financial’s entry into fixed annuity insurance market
8th May 2024
Professional services and solutions firm Genpact has collaborated with Amazon Web Services (AWS) to accelerate annuity provider Revol One Financial's entry into the fixed annuity insurance space. Revol One Financial is the marketing name for Revol One Insurance Company and is committed to revolutionizing customer experience in the fixed annuity insurance ... Read the full article
Genpact collaborates with Amazon on property loss replacement & claims management
1st December 2023
Genpact, a global professional services firm, is collaborating with Amazon Web Services (AWS) and Amazon Business to introduce a transformed approach to property loss replacement and claims management. The aim is for Genpact to use its claims management expertise as well as Amazon Bedrock generative AI capabilities and Amazon Business procurement ... Read the full article
MS Amlin launches AI-powered claims triage capability
8th June 2023
MS Amlin, the Lloyd’s global re/insurer has launched a new AI-powered claims triage capability, marking the first in a series of developments originating from a newly formed partnership with global professional services firm, Genpact. The partnership will see Genpact supporting a variety of functions to transform MS Amlin’s processes and accelerate ... Read the full article
The claims revolution is underway, but still a long way to go: Genpact’s Saye
11th February 2022
To improve claims processes across the insurance and reinsurance industry and deliver higher customer satisfaction, technology must be embraced, and modern software tools integrated into company processes, Jeff Saye, Global Practice Leader for Insurance Claims, Genpact told us in an interview. Discussing the need for a digital-first, future-focused approach to claims, ... Read the full article
Genpact & Claims Genius partner on auto claims management
8th February 2022
Global professional services firm Genpact has announced that its Claims Manager platform is now integrated with Claim Genius, the AI-based claims solution for auto insurance. Genpact notes that insurers' claim operations typically involve manual processes and legacy systems, and lack integration across carriers and vendors. The company’s Claims Manager, powered by Genpact ... Read the full article
Reinsurance tech adoption a mixed bag, but opportunity is huge: Webcast
5th November 2021
As the push for efficiency, digitalisation and innovation continues to gain traction in the global reinsurance industry, leaders and executives from across the risk transfer and technology sectors are optimistic about the future. Yesterday, we hosted a live webcast alongside sister publication Artemis, and in association with ... Read the full article
Data strategy critical for catastrophe claims operations: Genpact’s Sameer Dewan
4th October 2021
Sameer Dewan, Global Business and Digital Transformation Leader for Insurance at Genpact, has stressed the importance of data strategy for re/insurers looking to effectively handle catastrophe claims operations. Speaking in a recent interview with Reinsurance News, Sameer discussed the role of data and technology and asserted that managing disaster events is ... Read the full article
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