Provider of artificial intelligence technology for insurance claims optimization, CLARA Analytics, has unveiled its CLARAty.ai platform, designed to advance the insurance claims process and assists claims professionals with their day-to-day work.
Heather H. Wilson, CLARA Analytics’ Chief Executive Officer, commented: “CLARAty.ai eliminates data silos that currently exist to make the most valuable information and insights from across the claims ecosystem actionable. By adding an intelligence layer to core admin systems, everything claims professionals need is accessible.
“They no longer have to work with multiple systems nor contend with cognitive overload from having too much information coming at them. The CLARAty.ai platform synthesizes data to enable both predictive and generative AI insights that claims professionals can use to do their jobs better, faster and easier.”
The platform applies a holistic approach to claims. It empowers users with insights from across their traditional core systems to provide the information they need to resolve claims efficiently and for lower costs, says the firm. It also builds on the success of the company’s existing predictive capabilities and generative AI-enabled experiences, connecting them to provide a holistic picture.
CLARAty.ai surfaces relevant information throughout the claim life cycle, providing an intelligence layer across traditional core systems and transforming workflows.
From the onset, CLARA customers can leverage industry benchmark information, insights and recommended actions informed by a view history, key milestones, and probabilistic outcomes of a cohort of closed claims. The cohort of claims is based on CLARA’s contributory model from existing customers and their closed claim data.
By bringing all this data into a single intelligence layer, CLARA says that it is also able to offer claims professionals new generative AI functions for advanced explainability on specific claims or entire claim portfolios. Users can summarize insights and next steps for a prescriptive solution that moves past alerts for a more forward-thinking, proactive experience.
Steve Donnelly, Amerisure Insurance Chief Service Officer, commented: “CLARAty.ai is a game-changer for us. We’ve been using CLARA’s AI products for several years with success, but moving to a claims guidance platform will give our claims professionals an intuitive intelligence layer that will assist them across the claim life cycle.
“Beyond ease of use, CLARAty.ai will surface nuggets of information from different systems to improve claim outcomes. It will give our adjusters a complete picture of the claim unlike anything they’ve had before.”
Patrick O’Neill, Founder and President of Redhand Advisors, added, “As the insurtech market matures, particularly in terms of the way companies use AI, I expect we will see a shift, moving away from point solutions. It will be beneficial to insurance companies as new capabilities and features will inevitably come to market, driving further operational efficiencies.”
