Reinsurance News

MetLife France adopts ALLFINANZ suite from Munich Re Automation Solutions

28th October 2021 - Author: Matt Sheehan

Munich Re Automation Solutions, a provider of insurtech solutions to the life insurance industry, has announced a new partnership with MetLife France, which has adopted the ALLFINANZ product suite to digitise its life insurance underwriting process.

MetLifeALLFINANZ, with automated underwriting and analytics solutions, is expected to increase MetLife France’s straight-through-processing rate, while reducing time to market for new product launches.

“We are delighted to partner with Munich Re Automation Solutions to incorporate digital functionalities into the underwriting process and improve the customer journey,” said Agnès Bruhat, General Manager at MetLife France.

“We are dedicated to offering top customer service, so it was a natural choice to switch to the ALLFINANZ automated underwriting tool from Munich Re. The added-value is substantial for the end customer, as well as for the underwriter allowing them time back, a higher transformation rate, and secured processes.”

Paul Donnelly, Executive Vice President, EMEA at Munich Re Automation Solutions, also commented: “MetLife France has demonstrated it is able to adapt to the demands of digital transformation, by putting technology associated with its know-how at the service of its policyholders.”

“We believe that digital underwriting is the future for the French life insurance market and are excited to support MetLife France on their journey. ALLFINANZ will provide MetLife France’s intermediaries with the capability to have one-and-done conversations with customers instead of multiple forms and questionnaires, greatly speeding up and improving the customer experience.”

This announcement represents part of a wider digitalisation push for MetLife, which has now adopted ALLFINANZ technology in several other of their global entities, including the Gulf, Brazil, China and India.

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