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Zurich partnership targets improved claims processing efficiency

19th March 2020 - Author: Charlie Wood

Global insurer Zurich is partnering with California-based data solutions provider Carpe Data to help improve claims processing efficiency.

Zurich LogoZurich will leverage Carpe Data’s ClaimsX monitoring solution to use publicly available web data for real-time assessment and automated decision making.

Through ClaimsX, Zurich is able to proactively audit injury claimants and identify cases where the claimant’s profile is at odds with the claim presented.

“Carpe Data is the latest addition to Zurich’s ongoing innovation programs focused on transforming the future of insurance,” said Zurich Head of Claims Fraud, Scott Clayton.

“[Carpe Data] supports Zurich’s ongoing efforts to improve the claimant experience by expediting low-risk claims, and by providing new insights to help our people make informed, accurate, and timely decisions.”

“Data and technology play an integral role in catalysing change across the insurance industry, and Zurich recognizes that,” said Carpe Data COO and co-founder Geoff Andrews.

“We’re excited to join forces with such a globally-minded and forward-thinking partner to streamline claims and bolster their fraud prevention efforts.”

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